Delete your account and data

Last updated: 14 August 2026

This page explains how to request deletion of your Plate account and the data associated with it. There are two ways to do it — from inside the app, or by email. Both permanently remove your account.

Option 1 — Delete it yourself in the app (immediate)

Open the Plate app and make sure you are signed in with the account you want to delete.
Tap Settings in the bottom navigation bar.
Scroll to the bottom and tap Delete account.
Confirm when asked. Your account is deleted straight away and you are returned to the sign-in screen.

If you are asked to sign in again first, that is a security check — sign out, sign back in, and repeat the steps above.

Option 2 — Ask us by email (within 30 days)

Send an email to hubbaishrana@gmail.com from the email address you use to sign in to Plate, so we can verify the request.
Use the subject line “Delete my Plate account”.
We confirm by reply and complete the deletion within 30 days of receiving your request.

What is deleted, and what is kept

Data	What happens	Retention
Account record email address, display name, account ID	Deleted	Immediately, and permanently
Profile gender, age, height, weight, goal, activity level, calorie and macro targets	Deleted	Immediately
Everything you logged food entries, water, weight history, workouts, saved plans	Deleted	Immediately
Step and health data	Deleted	Immediately. This data is only ever stored on your device and is never uploaded to our servers.
AI conversations coach, gym trainer and nutritionist chats	Deleted	Immediately. Chats are stored on your device; we do not keep a server-side copy.
Subscription and usage records whether a subscription was active, and daily AI request counts, linked to your account ID	Kept, then deleted	Up to 90 days, for accounting, tax and fraud-prevention purposes, then permanently deleted. Email us if you want these removed sooner.
Google Play purchase history	Held by Google	Retained by Google Play under Google’s privacy policy, not by us. Manage or cancel a subscription at Google Play subscriptions.

Before you delete

Deletion cannot be undone. Your food diary, weight history and plans cannot be recovered afterwards.
Cancel your subscription separately. Deleting your Plate account does not cancel an active Google Play subscription and does not issue a refund. Cancel it at Google Play subscriptions first.
Uninstalling the app on its own does not delete your account — use one of the two options above.

Contact

Questions or deletion requests: hubbaishrana@gmail.com
See also our Privacy Policy.